Privacy Policy

ChillSale Privacy Policy

At ChillSale, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [www.chillsale.com] or make a purchase from us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Contact details (name, email address, phone number)

• Shipping and billing address

• Payment information (processed securely through our payment partners)

• Account credentials (if you create an account)

• Communications with customer service

Automatically Collected Information

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, time spent on site)

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Improve our products and services

• Send marketing communications (if you opt-in)

• Prevent fraud and enhance security

• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Payment processors to complete transactions

• Shipping carriers to deliver orders

• Service providers who assist with our business operations

• Legal authorities when required by law

We do not sell your personal information to third parties.

4. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing communications

• Disable cookies in your browser settings

• Request information about data we hold about you

To exercise these rights, contact us at service@chillsale.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission

• Secure payment processing

• Restricted access to personal data

6. International Data Transfers

Your information may be transferred to and processed in countries outside your residence, but we ensure adequate protection through standard contractual clauses or other legal mechanisms.

7. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new "Last Updated" date.